Email Us
partnersupport@chillgoza.com
Support Hours
Mon – Sat | 10AM – 6PM
Frequently Asked Questions
What is the Chillgoza Affiliate Partner Program?
The Chillgoza Affiliate Partner Program allows content creators, influencers, and promoters to earn commission by promoting Chillgoza.com products using their unique promo code or referral system.
How do I join the Affiliate Program?
You can apply through our affiliate registration page by submitting your basic details, social links, and payout information. Once your application is reviewed and approved, your affiliate account will be activated.
Who can join the Program?
Anyone with an audience or promotional platform can apply, including:
- Instagram creators
- YouTubers
- Bloggers
- Influencers
- Telegram admins
- Facebook creators
- Content creators and promoters
Applicants must be at least 18 years old.
How do I earn commission?
You earn commission when customers place eligible orders using your unique promo code or referral system and the order is successfully completed.
How do promo codes work?
Each approved affiliate receives a unique promo code. You can share this code with your audience through reels, videos, posts, stories, or other promotional content.
When customers use your code during checkout, eligible commissions may be credited to your affiliate account.
Where can I track my earnings and performance?
You can log in to your Affiliate Dashboard to track:
- commissions
- orders
- payout history
- promo code performance
- account status
- referral activity
When do I get paid?
Affiliate payouts are generally processed periodically or according to the current payout schedule mentioned in the dashboard or program updates.
Processing times may vary depending on order verification and payout review processes.
Is there a minimum payout amount?
Minimum payout thresholds may apply depending on the current affiliate payout structure and operational policies.
Is GST registration required to join?
No. GST registration is not mandatory for joining the Affiliate Program.
However, if you are GST-registered, you may provide your GST details where applicable.
Why do I need to provide PAN details?
PAN details may be required for:
- payout verification
- tax compliance
- identity verification
- applicable TDS processing
Your information is handled securely according to our Affiliate Privacy Policy.
What types of orders are not eligible for commission?
Commissions are generally not applicable on:
- cancelled orders
- refunded orders
- returned products
- fraudulent transactions
Can I promote Chillgoza products on Instagram, YouTube, or other social platforms?
Yes. Affiliates can promote products through:
- YouTube
- Telegram
- Blogs
- Shorts/Reels
- Other approved promotional platforms
Please ensure your promotions follow applicable platform rules and affiliate policies.
Can I use my own promo code for purchases?
Affiliates may use their promo code for genuine personal purchases or content creation purposes where permitted by the Program.
However, misuse of promo codes, artificial transactions, fake orders, refund abuse, or activities intended solely to manipulate commissions may result in account review or commission adjustments.
Can affiliate accounts be reviewed?
Yes. Accounts may occasionally be reviewed to help maintain fair usage, platform security, and proper affiliate program operations.
This may include reviews relating to:
- unusual order activity,
- repeated cancelled/refunded orders,
- promo code misuse,
- suspicious transactions,
- or policy violations.
How can I contact affiliate support?
For affiliate-related help or account support, contact:
Email: help-partners@chillgoza.com